Unhandled Error Occurred

Fix the “Unhandled Error Occurred” issue in the Cronus Zen Marketplace. This guide explains the required Chromium-based browsers, why Firefox is not supported, and provides step-by-step troubleshooting including performing a factory reset in ZenStudio and checking USB connections.

Troubleshooting Updated March 11, 2026 support@asgardscripts.net

How to Troubleshoot Cronus Marketplace Errors

The Cronus Zen Marketplace requires a Chromium-based web browser to function properly. Supported browsers include, but are not limited to, Google Chrome, Microsoft Edge, and Brave.

🛑

DANGER

Mozilla Firefox is not compatible with the Cronus Zen Marketplace.

Troubleshooting Steps for Supported Browsers

If you’re already using a supported browser and still encounter errors, follow these steps:

Close the Cronus Zen Marketplace completely.
Open ZenStudio on your PC.
Go to the Device tab at the top.
Click Factory Reset.
When the reset is complete, close ZenStudio.
Reopen the Cronus Zen Marketplace and try connecting again.

⚠️

if the issue persists, try the following:

Use a different USB cable (preferably the original or a high-quality data cable).
Plug your Cronus Zen into a different USB port on your PC (avoid USB hubs or front-panel ports if possible).

ℹ️

Need Help?

If you run into any issues, contact us in our Discord server.